Gifting has never been easier
Perfect if you're short on time or are unable to deliver your gift yourself. Enter your message and select when to send it.
We will send you an email to reset your password.
Buy 3 or more puzzles, get 20% off your order! Discount is automatically applied at checkout. Cannot be combined with other promos.
We will send you an email to reset your password.
To request support, please fill out the form. If you are contacting us about an order, please provide your order number.
Your details are safe and protected with us.
Please email us at orders@puzzledly.com with your order number so we can help you open a lost package claim with the carrier.
Puzzledly ships worldwide! USA orders over $75 receive free ground shipping. For orders outside of the USA, enter your shipping address at checkout to see shipping costs. Taxes and duties may be applied at checkout.
Send us an email with your order number and a picture of your almost-completed puzzle to orders@puzzledly.com. Please make sure that the image is clear enough for us to see which piece(s) need to be replaced.
We will use this information to open a support claim with the manufacturer for your puzzle. They may be able to provide a piece replacement or reimbursement. Missing piece replacement is not guaranteed, but we will do everything we can to help!
Since we stock puzzles from 100 different brands, the restock date will vary for each. If the puzzle is still listed on our website, it will likely be restocked soon (unless it is sold out by the manufacturer). We offer a few options to help with these requests:
You can click on the "Chat" button on the lower right screen to ask us for the restock date of a specific puzzle. Please allow us up to 48 hours to get back to you with an answer.
Sign up for a restock notification for that puzzle. The form to sign up for the notification is on any out of stock puzzle's product page. You can provide your email or phone number to receive a notification as soon as we add more into inventory.
You can create a pre-order for the out of stock puzzle by emailing us at orders@puzzledly.com to create the order. We will ship your paid pre-order within 1 business day of us receiving that inventory.
orders of $85+
View our policy here.
Be the first to know about new puzzle releases & restocks.
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Gifting has never been easier
Perfect if you're short on time or are unable to deliver your gift yourself. Enter your message and select when to send it.