Puzzle Piece Replacement Policy

Is your Puzzledly jigsaw puzzle anything less than perfect? With our puzzle piece replacement policy, we will make it right — no questions asked. 

Send us an email with a picture of your almost-completed puzzle  to hello@puzzledly.com. Please make sure that the image is clear enough for us to see which piece(s) need to be replaced. We will mail you the exact piece(s) that you need to complete your puzzle for free. In most cases, we can have your replacement pieces in the mail within 1 business day of receiving your email.