Gift Wrap

Is your Puzzledly jigsaw puzzle anything less than perfect? With our puzzle piece replacement policy, we will make it right — no questions asked. 

Send us an email with a picture of your almost-completed puzzle  to hello@puzzledly.com. Please make sure that the image is clear enough for us to see which piece(s) need to be replaced. We will mail you the exact piece(s) that you need to complete your puzzle for free. In most cases, we can have your replacement pieces in the mail within 1 business day of receiving your email.

In 2019, four puzzle enthusiasts had an idea. After discovering what was a shared frustration in their inability to find a puzzle they could not wait to tackle, these four women started tossing around the idea of creating their own puzzles. These women, who also happen to be related, not only love to puzzle, but they love a challenge — especially competing against each other. The idea evolved while on a family vacation, where of course a puzzle was in tow, and the initial framework of what was soon to become — Puzzledly was developed. They each envisioned vibrant, artful puzzles of the highest quality. They imagined reaching for the untapped puzzle potential that was just not available in the market at that time. They pictured other families sharing a similar bonding experience when building together, complete with colorful stories and belly laughs.

Over the span of 6 months, they searched high and low for the perfect images, eye-catching shades, and stylish designs for their jigsaw puzzles. When their first shipment arrived they could not wait to break their first set of 5 puzzles open. 3 puzzlers set to work in North Carolina while the fourth eagerly awaited for hers to be shipped to New Jersey. They each set right to work. Texts were sent, calls were made, and photos of their progress were sent. None were disappointed. The puzzles were perfect! They were stunning, creative and fun! They were challenging, yet achievable creations that fed their competitive nature and stimulated their minds. 

These four puzzle enthusiasts had an idea …. and Puzzledly was born. Ready to join them?